Zendesk basics
- Support Professional and Enterprise resources
- Using User / Organization Tags to Set Drop-Down Ticket Fields
- Ensuring dark mode compatibility for your Zendesk Support apps
- Top feature recommendations for business-to-consumer (B2C) support
- Top feature recommendations for business-to-business (B2B) support
- Zendesk terminology for Freshdesk users
- Planning your workflow
- Evaluating your Zendesk Support trial account
- About Zendesk Support plan types
- Support developer resources
- Zendesk Support system requirements
- Agent Workspace system resource recommendations
- Considering one or multiple Zendesk instances
- Streamlining your support workflow
- Welcome to Support
- Adding a custom favicon to your Zendesk account
- Branding the agent interface
- Activating and deactivating dark mode for your account
- Zendesk Embeddables and the Children's Online Privacy Protection Act (COPPA)
- Examples for using Support for your business type
- Using Support for your Business-to Employee (B2E) business
- Using Support for your Business-to-Business (B2B) business
- Using Support for your Business-to-Consumer (B2C) business