Managing your email
- Managing your support addresses
- Accepting wildcard email addresses for support requests
- Forwarding incoming email from your existing email address to Zendesk Support
- Verifying an end user's email address
- Digitally signing your email with DKIM
- Causes for ticket suspension
- Guidelines for reviewing suspended tickets
- Setting up suspended ticket notifications
- Turning on automatic ticket creation for your Gmail inbox
- Allowing Zendesk to send email on behalf of your email domain
- Working with email address conflicts in ticket replies
- Understanding the allowlist and blocklist
- Setting your allowlist and blocklist to control email support requests
- About mail loops and Zendesk email
- Understanding how mail loops are prevented between Zendesk accounts
- Email encryption and private email relay services
- Using ticket triggers to create workflows for unauthenticated email
- Archiving ticket email notifications
- Adding email support addresses for multiple brands
- Decommissioning email support addresses
- Forwarding your incoming Gmail or Google Workspace support email to Zendesk