Getting started with Guide
- Getting started with your help center
- Welcome to Guide for help center
- Evaluating the help center in your Zendesk Suite trial account
- Getting started with self-service - Introduction: Elements of a self-service channel
- Getting started with self-service – Part 1: Planning your self-service content project
- Getting started with self-service – Part 2: Planning your self-service content structure
- Getting started with self-service – Part 3: Determining what articles you need to create
- Getting started with self-service – Part 4: Writing your knowledge base articles
- Getting started with self-service - Part 5: Launching your help center
- Getting started with self-service - Part 6: Tracking essential self-service metrics
- Getting started with self-service - Part 7: Maintaining and improving your knowledge base