Zendesk messaging
- About conversational support with messaging
- Zendesk messaging resources
- Messaging deployment guide: Introduction
- Setting up Web Widget to add messaging to your website or help center
- Working with messaging for your mobile channel
- Conversational styles in messaging
- Configuring the live chat conversational style
- Configuring the social messaging conversational style
- Configuring the live chat for returning customers conversational style
- Designing your conversational messaging workflow
- Rolling out conversational messaging support
- Planning your staffing and operational requirements for messaging
- Planning agent staffing for messaging
- Agent Workspace for messaging
- Giving agents access to messaging channels
- Turning on automatic conversation acceptance for agents
- About ending messaging sessions
- Allowing agents to end messaging sessions
- Activating agent collaboration for messaging conversations
- Automatically releasing agent capacity for inactive messaging conversations
- About rich-text formatting in messaging conversations
- Messaging triggers conditions and actions reference
- Accessing messaging triggers
- About the standard messaging triggers
- Creating messaging triggers
- Editing and managing messaging triggers
- Using dynamic content in messaging triggers
- Allowing multiple conversations for your end users
- Understanding the end-user experience with multi-conversations for messaging
- Displaying wait time estimates in messaging conversations